We want you to be satisfied with your purchase which is why we include an exchange or credit
policy. If you are not completely satisfied, you may return the product to us and we will exchange, or
credit your account, subject to the below terms.
- The product(s) must be returned unused, with all the original packaging and with all the authenticity tags and manufacturer stickers still attached.
- All returns are inspected on arrival and an exchange or credit will NOT be issued if the product(s) are not in a new and original condition.
- Return items must be returned and in our possession within 14 days of the item(s)being delivered.
- We are entitled to inspect the product to validate your return.
- This policy applies ONLY to products bought from Colour Active itself.
- Products can be exchanged for a different size, style or print, subject to availability. Please bear in mind that stock moves fast due to the popularity and quality of the products.
- The product will be returned to us at the customer’s own expense.